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FINANCIAL SERVICES GUIDE

ISSUED AS AT 5 SEPTEMBER 2005
This Financial Services Guide (FSG) is issued by IT Insurance Services Pty Ltd ABN 26 094 997 163 (ITIS), Australian Financial Services License No 238815.

PURPOSE OF FINANCIAL SERVICES GUIDE (FSG)
This FSG is designed to help you decide whether to use the financial services we provide and explains the products and services we can offer you, how we and others are remunerated for the services offered to you, and our complaint handling procedures.

SERVICES OFFERED
We can provide you with information, general and factual advice about equipment insurance and can arrange an insurance policy which will provide cover for your equipment. Alternatively you can obtain insurance from an insurance company of your own choice. When providing general and factual advice about equipment insurance, we do not take into account your personal circumstances, needs or objectives. You should consider the advice in the light of your personal circumstances and/or seek independent professional advice from a qualified advisor.

HOW WE ARE PAID
ITIS receives between 20-30% of the total insurance premium to cover its costs of arranging the insurance and handling claims.

IMPORTANT RELATIONSHIPS
ITIS has a binding authority from the insurer, Chubb Insurance Company of Australia Ltd Australian Financial Services License No. 239778 (“Chubb”) to provide equipment insurance. Under the binding authority Chubb has appointed ITIS as its agent, on terms that an insured who deals with ITIS in relation to this insurance (including claims) will have the same legal protection as if the insured had dealt directly with Chubb. Insurance arranged for you will be provided under a policy issued by Chubb.

ITIS is committed to protecting your privacy. Insurance information supplied by you will be used to arrange the insurance only. We only provide your information to Chubb who provide the insurance or the services related to it. We do not trade, rent or sell your information. You can check the information we hold about you at any time. For further information on our Privacy Policy, please refer to our website or contact us for a copy.

COMPLAINTS AND DISPUTES ABOUT OUR SERVICES

Any complaints about our services should be put in writing and provided to us, and if not resolved to your satisfaction you can refer it to the external disputes resolution scheme (The Insurance Ombudsman Service) of which ITIS is a member. For further information about this scheme, please call 1300 780 808.

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